Your privacy is important to us. It is Al-Hassan Lehnga House’s policy to respect your privacy regarding any information we may collect from you across our website, http://www.alhassanlehnga.com, and other sites we own and operate.
The Information We May Collect
We may collect and process the following types of personal information:
Personal contact details such as name, title, address, email address, and telephone number as part of orders and account signups
Details of purchases and transactions
Information submitted as part of surveys
Records of correspondence with you via telephone, email, live chat, social media, or other means
Details of your visits to our website, including browsing history, pages accessed, links clicked
Information automatically collected from your device, such as IP address, device type, operating system, unique device IDs, browser type, location, and other technical data
How Your Data Is Collected
We collect your data when you:
Register an account
Subscribe to our marketing communications
Submit inquiries
Make a purchase
Interact with our customer service team (via email, call, chat, etc.)
We also use cookies to enhance your shopping experience. By using our website, you agree to our use of cookies.
Use of Data & Information
We may use your data for the following purposes:
To personalize your experience on our website
To process orders, payments, and refunds
To communicate with you regarding orders or inquiries
For internal record keeping and customer relationship management
To send promotional offers, newsletters, and product/service updates (you may opt out anytime)
To analyze customer behavior and improve our services and marketing efforts
To comply with legal obligations and resolve disputes
How We Secure Your Data
We use industry-standard security protocols, including SSL encryption, to safeguard your information. No payment details are stored on our servers. We receive only encrypted payment information needed for processing your transaction.
Who We May Share Your Data With
We may share your data with trusted third parties, including:
IT service providers and web hosting platforms
Payment gateway providers
Marketing and customer service platforms
Legal and regulatory authorities, if required by law
Delivery and logistics companies for order fulfillment
Your data will never be sold or disclosed for unethical purposes.
Your Rights Regarding Your Data
Consent By providing us your data, you consent to its collection and use as outlined in this policy. If you are under 16, you must have parental or guardian consent.
Third-Party Information If you provide information about another person, you confirm that you have their consent.
Restrict or Withdraw You may request to restrict the use of your data or opt out of marketing communications anytime by contacting us.
Correction If your data is inaccurate or outdated, please email us and we will correct it promptly.
Data Breach Notification We will notify affected users and authorities in compliance with applicable data protection laws if any data breach occurs.
Complaints If you believe your data has been mishandled, contact us and we will investigate and address your concern.
Unsubscribe To unsubscribe from marketing emails, click the opt-out link in the message or contact us directly.
Changes to This Policy
We may update this privacy policy to reflect changes in legal requirements or our practices. You will be notified of significant changes. Continued use of the site constitutes acceptance of any updates.
Contact Details
For privacy-related inquiries, requests, or complaints, you can reach us at:
📧 Email: eshop@alhassanlehnga.com
📱 Phone/WhatsApp: +92 335 0888786
🌐 Website: www.alhassanlehnga.com